Global Ecommerce Faces Rising Parcel Return Costs

Global Ecommerce Faces Rising Parcel Return Costs

The responsibility for international small packet return shipping fees follows the principle of "source of responsibility," determined by factors like the reason for return, trade terms, and platform regulations. Buyers, sellers, transportation, customs clearance issues, and Incoterms all influence who bears the cost. Clearly defining responsibility, choosing reliable logistics, preserving evidence, and proactive communication are crucial for resolving disputes. The party at fault, whether due to product defect, incorrect shipment, or other issues, is generally responsible for covering the return shipping expenses.

11/03/2025 Logistics Encyclopedia
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Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Grapple with High Return Rates

Amazon Sellers Grapple with High Return Rates

The 'High Return Rate' tag on Amazon has drawn sellers' attention. This article delves into the criteria for determining this tag and analyzes its potential impact on sales. It provides six self-rescue strategies for sellers, including improving product quality, optimizing listings, upgrading packaging, strengthening after-sales service, being aware of malicious competition, and utilizing overseas warehouses. These strategies aim to help sellers effectively reduce return rates, enhance user experience, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon's strict return and exchange policy poses challenges for sellers. Common issues include non-compliant product packaging, quality problems, and logistics delays. Solutions involve optimizing packaging, ensuring product quality, and enhancing communication with buyers, which can effectively reduce returns and exchanges while improving the customer shopping experience.

07/29/2025 Logistics
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KMTC Eases Container Return Process for Freight Forwarders

KMTC Eases Container Return Process for Freight Forwarders

This article uses the KMTC container return issue as an example, providing a detailed analysis of the return process, precautions, and strategies to help new freight forwarders avoid common pitfalls. It also explores the role of freight forwarding forums in industry knowledge exchange and offers insights into the industry ecosystem through personal data from "Mi Tu." This guide aims to improve efficiency and reduce errors in container returns for freight forwarders working with KMTC.

08/22/2025 Logistics Encyclopedia
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Beijing Airport Streamlines Export Return Customs Clearance Process

Beijing Airport Streamlines Export Return Customs Clearance Process

This article focuses on common challenges in export returned goods customs clearance at Beijing Airport, providing a detailed guide to avoid pitfalls and offering efficient solutions. It covers the required document checklist, estimated timelines, service scope, and frequently asked questions, aiming to help businesses smoothly complete the return process and avoid unnecessary losses. The guide provides practical advice for navigating the complexities of export return procedures through Beijing Airport.

02/21/2025 Customs Knowledge
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Reasons for FBA Return Label Changes and Solutions

Reasons for FBA Return Label Changes and Solutions

This article explores the main reasons for label changes due to Amazon FBA returns, such as high return rates and damaged packaging. It also provides corresponding solutions, including re-listing products for sale using overseas warehouses and choosing professional service companies to control label change costs. Through these measures, sellers can effectively reduce economic losses caused by returns.

07/16/2025 Logistics
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Amazon Sellers Face Pressure As Return Rates Rise

Amazon Sellers Face Pressure As Return Rates Rise

Amazon's planned introduction of a 'High Return Rate' label may negatively impact sellers, leading to trust issues, ranking drops, and profit erosion. Sellers should focus on quality control, optimize product descriptions, improve customer service, and be wary of malicious competition. It's crucial to stay informed about policy changes and proactively respond to them. This label could significantly affect seller performance, requiring adjustments to operational strategies to mitigate potential damage and maintain a positive standing within the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Amazon Warns Apparel Sellers of Rising Return Rates

Amazon Warns Apparel Sellers of Rising Return Rates

Amazon is issuing warnings to merchants, particularly apparel sellers, with 'high return rates.' This aims to reduce platform operating costs and enhance shopping transparency. This article delves into the causes of high return rates, explores the impact of the 'high return rate' label, and provides effective strategies for sellers to lower their return rates. The goal is to help sellers succeed in the competitive e-commerce market by improving product quality, providing accurate descriptions, and offering better customer service, ultimately leading to higher customer satisfaction and reduced return rates.

12/29/2025 Logistics Industry Insights
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